JOB SUMMARY

We are seeking an experienced and dynamic Epic Analyst III to join our innovative team. The ideal candidate will bring advanced expertise in EpicCare Ambulatory, along with a strong track record of delivering high-impact initiatives that improve ambulatory workflows, provider efficiency, patient access, and operational performance. This role is primarily focused on ambulatory project-based work and requires a candidate who can lead complex efforts in a collaborative, Agile delivery environment. The ideal candidate will demonstrate exceptional strengths in mentorship, stakeholder engagement, and cross-functional partnership, while translating business and clinical needs into scalable Epic solutions. This individual should be comfortable working across priorities, managing backlogs, supporting sprint-based delivery, and driving continuous improvement through iterative build, testing, and optimization. Additional experience with MyChart, Comfort, Kaleidoscope, Dialysis, Bones, and other ancillary applications is a significant advantage. Experience with Healthy Planet is also a plus. DFW residents preferred. Open to other Texas residents if willing to travel to Dallas monthly.

ESSENTIAL FUNCTIONS OF THE ROLE

- Lead the design, build, and implementation of EpicCare Ambulatory initiatives, focusing on workflow optimization, process improvement, and incremental value delivery across ambulatory operations.

- Act as a trusted advisor and mentor to junior analysts, guiding their professional growth and technical development.

- Collaborate with clinical, operational, and technical stakeholders to gather requirements, refine priorities, identify solutions, and drive successful delivery across Agile workstreams.

- Develop and manage project plans, delivery timelines, backlogs, and key milestones, supporting sprint planning, prioritization, and execution.

- Build and maintain strong relationships with clinical and operational leaders to ensure successful adoption of Epic solutions.

- Participate in design sessions, Agile ceremonies, and cross-functional planning discussions to develop innovative workflows, configurations, and implementation strategies.

- Leverage experience with MyChart, Comfort, Kaleidoscope, Dialysis, Bones, Healthy Planet, and other ancillary applications (if applicable) to support integrated ambulatory upgrades and specialized projects.

- Conduct thorough testing, validation, and user acceptance activities to ensure high-quality outcomes and support reliable release readiness within iterative delivery cycles.

- Proactively identify risks, dependencies, and delivery challenges; develop mitigation strategies; and provide clear, timely updates to leadership and stakeholders.

KEY SUCCESS FACTORS

- Strong analytical and problem-solving skills with the ability to manage multiple priorities, balance competing demands, and deliver effectively in an Agile environment.

- Excellent interpersonal and communication skills, with the ability to collaborate effectively across diverse teams, facilitate alignment, and communicate progress clearly to stakeholders.

- Commitment to professional growth, including obtaining additional Epic certifications.

- Demonstrated ability to thrive in a dynamic, fast-paced environment with a continuous improvement mindset, strong attention to detail, and commitment to delivery excellence.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

• EXPERIENCE - 3 Years of Experience

CERTIFICATION/LICENSE/REGISTRATION

• EpicCare Ambulatory
• MyChart
• Bones
• Kaleidoscope

- Comfort

- Dialysis

- Healthy Planet
- Hybrid expectation: on-site one day a week